XPO Trainer Warranty
The XPO Trainer (product) is warranted to be free of defects in material and workmanship. All components and labour are covered for one year after the date of purchase. And the frame weld points are covered for 3 years. Tyres and tubes are consumable items and are not covered by the warranty.
This warranty applies to the original purchaser or any person receiving a newly purchased product as a gift from the original purchaser.
To correct covered defects, we will ship to you a new or rebuilt replacement part or component, or, at our option, replace the product. Such replacement parts are warranted for the remaining portion of the original warranty period.
Exclusions — Any failures or damage caused by unauthorized service, misuse, accident, negligence, improper assembly or installation, debris resulting from any construction activities in the product’s environment, rust or corrosion as a result of the product’s location, alterations or modifications without our written authorization or by failure on your part to use, operate and maintain the product as set out in your Owner’s Manual.
To obtain warranty service, retain proof of purchase; use, operate, and maintain the product as specified in the manual; notify Fitness Warehouse of any defect within 10 days after discovery of the defect; if instructed, return any defective part for replacement or, if necessary, the entire product for repair. Fitness Warehouse reserves the right to decide whether or not a product is to be returned for repair.
CAUTION: Any changes or modifications to this equipment will void the product warranty
Delivery times
Orders are dispatched the next working day for delivery Monday to Friday, between 8 am and 6 pm. Pallet deliveries are curb-side drop-off only. However, alternative delivery options, as well as priority and named day delivery, can be arranged upon written or email request at Info@fitnessfanatics.co.uk
Delivery is expected within 3-5 working days from the date of your order. Please note that pallet deliveries may take slightly longer.
All parcels will require a signature.
Installation
Our partnering brand offers an installation service this is bespoke & depends on a number of factors such as location, amount of kit that requires delivering & installing & access details (upstairs/ single doors, etc)
If you require an installation quote please contact our sales team on INFO@FITNESSFANATICS.CO.UK
Installations are generally always a two-man service and are booked in advance with the customer. Installations are normally within 7-10 days of an order being paid for.